Thousands of O2 users stuck offline in mobile phone blackout

O2 4G network restored after data outage

O2 4G network restored after data outage

The problems are UK-wide and O2's Twitter account spent the morning engaging with customers who were having issues with data.

The problems seem to have started at around 8:00 AM this morning and are ongoing at the time this article was posted.

The company said one of their third party suppliers had identfied a software issue in their system.

It said: "This allowed hundreds of people from both our technical teams and our third-party supplier's teams to focus on fixing the problem, helping us to restore data services as quickly as we can which will also help reduce the high network demand we're now seeing for voice calls".

A spokesperson for the company said: "Our technical teams are investigating reports of issues when using data".

We are aware our customers are unable to use data this morning.

"We'd encourage you to use Wi-Fi wherever you can and we are really sorry".

The issue has affected an estimated 32 million people, as O2 also provides services for Sky, Tesco, Lycamobile, and Giffgaff mobile networks.

O2 said it will be sharing updates on its website when the service changes.

The Telegraph confirmed that some customers of these other networks were also affected by the outage.

Users of O2 services, who were unable to access the internet or apps that require an internet connection, poured onto social media to complain about the outage.

As a result users have been experiencing issues with 3G and 4G services, with others unable to make calls or send texts.

Transport for London's live bus timetables rely upon the O2 network.

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