Whiteboards used as Gatwick flight information screens fail

Gatwick Airport

Gatwick Airport

The malfunctioning caused a "handful" of people to lose their flights, Metro quotes the airport saying.

Both the north and south terminals at Gatwick Airport, London, were affected by an IT failure that led to its screens not working, the airport tweeted around 8:30 a.m. on Monday morning.

A spokesman for Gatwick Airport said: 'Due to an ongoing issue with Vodafone - an IT provider for the airport - our flight information screens are not displaying correctly.

Pictures showed people crowding to see their gate numbers as a member of staff wrote up information on a white board during the busy summer holiday season.

"We are expecting to resolve the issue soon and apologise for the inconvenience".

Staff were forced to take information by two-way radio before writing updates on whiteboards dotted around the airport's two terminals.... Contingencies are working - we have whiteboards and friendly staff on hand to help, and tens of thousands of passengers have departed on time.

When the digital departures and arrivals boards went down at London's Gatwick Airport, airport staff when old school-with an emphasis on school.

Gatwick Airport didn't immediately respond to a request for further comment.

"We have identified a damaged fibre cable which is used by Gatwick Airport to display flight information". "This is a top priority for us and we are very sorry for any problems caused by this issue".

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